3CN.org Equity 101 Course

Equity 101

June 8 – July 26, 2020

Dear colleagues,
Now more than ever in light of COVID-19, educators across campus roles are evaluating their practices and wondering how to best support students, in person or remotely. As you plan your professional learning this summer, please consider Equity 101, a 7-week online course for educators from all areas of campus. Participants will build knowledge about some of the many teaching and learning perspectives for equity and reflect on how to advocate for social justice from where we are, as instructors, managers, or classified staff.
Three (3) post-baccalaureate units will be available for an additional cost ($300, or $100 per unit) from California State University-Dominguez Hills, College of Extended Education. Purchasing CEUs is completely optional, and not required for registration in the course. Course facilitators will provide more information about signing up for the units after the course has begun.
For more information and to register, please click the button or use the accessible link below:
Questions? Contact Lauren Servais at lauren@3csn.org 


The Changing Landscape for Colleges In the Age of Covid-19 Zoom Session

This is a reminder that “The Changing Landscape for Colleges In the Age of Covid-19” will begin in 1 week on:
Date Time: May 20, 2020 01:00 PM Eastern Time (US and Canada)

Join from a PC, Mac, iPad, iPhone or Android device:

Click Here to Join
Note: This link should not be shared with others; it is unique to you.
Add to Calendar   Add to Google Calendar   Add to Yahoo Calendar

Or join by phone:

US: +1 301 715 8592 or +1 312 626 6799 or +1 346 248 7799 or +1 646 558 8656 or +1 669 900 6833 or +1 253 215 8782
Webinar ID: 978 2197 4741
International numbers available: https://zoom.us/u/abd751Lcd

See you there!

Your Academic Alliance Team at SNHU

Learn the Basics of TechConnect Zoom (ConferZoom)

Date: Friday, May 15th
Time: 12 noon

Learn the basics of using TechConnect Zoom (ConferZoom), from scheduling your meetings to sharing your recordings with others.

Join us for this webinar, 45 minutes of useful information with time at the end to answer your questions.

Register today to reserve a seat, and receive links to the recording afterwards to share with your colleagues.

Register Now

IMPORTANT NOTICE: Action Required before May 30, 2020

Please begin updating all your clients/Zoom applications to Zoom 5.0 now. After May 30, 2020, all Zoom clients on older versions will receive a forced upgrade message and be required to upgrade before being allowed to host or join meetings.
Update now: https://zoom.us/download

CCC TechConnect
CCC TechConnect creates, supports, and leverages technology to enhance student success and advance community colleges. Funded under a California Community Colleges Chancellors Office grant. CCC TechConnect projects, (TechConnect Cloud (3C Media Solutions), TechConnect Zoom (CCC Confer/ConferZoom)Online Teaching Conference), provide a coordinated platform of technology products, services, and support to the 58,000 faculty, staff, and administrators of the CCC system at no cost.

For more information about our media storage solutions, video conferencing services, Online Teaching Conference, and more: like us on Facebook | visit our website

TechConnect, Palomar College | 1140 W. Mission Road, San Marcos, CA 92078
e: support@ccctechconnect.org | t: 760.744.1150 x1543

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3CSN’s Wayfinding Online Series Equity in Action: Praxis Sessions Beginning Thursday, May 7th at 10 AM

3CSN’s Wayfinding Online Series
Equity in Action: Praxis Sessions
Beginning Thursday, May 7th at 10 AM
Dear Colleagues,
We’re launching a new series, “Equity in Action: Praxis Sessions” to highlight the considerable work taking place across the state of California to build equity, inclusion, and social justice.
In Pedagogy of the Oppressed, Paulo Freire defines praxis as “reflection and action upon the world in order to transform it.” In this series, we’ll hear from equity practitioners who are weaving reflection in action, and theory in practice, to transform their colleges into equitable learning environments.
We’ll launch the series at 10am on May 7 with “Finding our Way to Equity.”
Every community college in the state of California has been mandated to focus on equity. SEA (Student Success and Achievement) and Guided Pathways are inviting colleges and educators to reflect, rethink, redesign, and act to achieve equity. But what do we mean by equity and how do we orient ourselves towards it? In this session, we’ll explore our definitions and orientations to equity.
We will begin the session with expectations and agreements for our time together in learning. We all have our own preferences for being in community that are often based on the powerful community experiences we’ve had in our personal, educational, and professional lives. When we enter our work without consciousness of these preferences, we allow dominant ways of being to continue dominating.
Sometime before we meet on May 7, please contribute to our community norms: https://docs.google.com/document/d/1yYvw7nBwDaBY2QRaPAgZV_PjV2bQnjV7eH-EXAMot4A/edit?usp=sharing
To help you surface norms, please think of a previous learning experience in which you thrived. What were the conditions that allowed you to thrive?
Also, here are two readings to help us build shared language and understanding to help us hold a space of care and inquiry:
A portion of our session will be recorded, so we have an artifact for later viewing/sharing. We will let you know when recording begins and ends, so you are able to put your microphones on mute and turn your videos off to protect your privacy.
After the recording, we’re planning to move into conversation. It’s our hope that you’ll unmute, turn our videos back on, and join the conversation.
Looking forward to being in community and conversation with you!

“Equity In Action: Praxis Sessions” is one of the many offerings of 3CSN’s Wayfinding Online Zoom Series: Navigating the Virtual Landscape Together. This series was launched on May 18th by practitioners for practitioners (and students, too) and continues to grow from the needs that are identified in community with colleagues across the state. There are helpful sessions throughout the day Mondays through Fridays serving participants from across the California Community College system. If you haven’t already, we encourage you to check out the schedule and to be in community with us at this pivotal moment.

Find the full schedule, descriptions, and links to join the Zoom sessions here: http://3csn.org/
If you have any questions, feel free to reach out to us at ask@3csn.org
In community,
Lauren Servais and Nika Hogan
3CSN Coordinators


Online Teaching Conference is now Free!


CCC TechConnect logo


Online Teaching Conference Logo

The California Community Colleges Chancellor’s Office and TechConnect are dedicated to continuing the efforts to limit the spread and impact of COVID-19. To support this, and the current directives of our state and local authorities, we have decided to move the premier face-to-face 2020 Online Teaching Conference to an online event. Although we regret not being able to come together in person, we are excited to present OTC’20 as a virtual, multi-day event at no cost to our attendees.

Now more than ever, it is important to provide our faculty, staff and administrators the tools needed for online instruction, learning and student success. The OTC Team is committed to bringing the online teaching community together in a digital format while presenting the same quality content it has provided in person over the last 20 years. We are working on creating a balanced program that not only continues to enhance the needs of seasoned online teaching professionals but also those who are new to online instruction given the current circumstances.

We look forward to rolling out more details regarding our virtual program over the next two weeks, including how to participate. Thank you for your support and patience.

In the meantime, for those who paid for conference and pre-conference workshops, please request a refund or transfer. Sponsors and Exhibitors, please see our information for Sponsors and Exhibitors. If you have made hotel accommodations, please see our Accommodations page for more information.

If you have additional questions, please email us at support@ccctechconnect.org.

For updates: like us on Facebook | visit website

CCC TechConnect logo

The Online Teaching Conference is a non-profit event brought to you by CCC TechConnect, funded under a California Community Colleges Chancellor’s Office grant. CCC TechConnect projects, (3C Media SolutionsCCC ConferOnline Teaching Conference), provide a coordinated platform of technology products, services, and support to the 58,000 faculty, staff, and administrators of the CCC system at no cost.

Opt-in to receive the TechConnect quarterly newsletter and keep up-to-date about our media storage solutions, video conferencing services and more.

Copyright © 2015-20 Online Teaching Conference |
All rights reserved.

Our mailing address is:
TechConnect, Palomar College
1140 W. Mission Road, San Marcos, CA 92078
760.744.1150 x1543
This conference is an event for faculty, staff and administrators who are engaged or interested in online education, including delivery of online services, emerging technologies, student success, library and technical support. In addition to learning, this conference is an opportunity for educators to spend valuable time with colleagues, share knowledge, and impart/receive best practices.


$5,000 Grant Opportunity for faculty teaching in technical fields (e.g., Computer Science, Instructional Technology, others) focused on Accessibility

From the OER liaison:

I thought I would share an opportunity that has just opened up for faculty teaching in technical fields (e.g., Computer Science, Instructional Technology, others) to compete for $5,000. The folks at Teach Access just announced that they will be offering another round of the Teach Access Faculty Grants this year! All information can be found on the Faculty Grants page.

For any of you who do not know about Teach Access, it is a group formed between tech industry who were sick and tired that they were not getting university graduates that came to them with knowledge and skills in digital accessibility for those with disabilities, and higher education entities, who struggle to convince faculties to teach that content.

To accelerate the creation and delivery of accessibility-infused college curricula, they will be providing direct awards to full-time, part-time, adjunct faculty, or instructional staff at US-based institutions of higher education (community colleges or four-year universities). Awards of $5,000 each will be given to faculty to develop modules, presentations, exercises or curriculum enhancements or changes that introduce the fundamental concepts and skills of accessible design and development into their existing courses.

The funds can be used however they are most helpful, to augment summer salary, to help secure a graduate assistant, to conduct travel (ha, like that will happen soon).  It is a very nice way to acknowledge the work of faculty who will embed accessibility as a subject in their curriculum (NOT a separate class ON accessibility).

The application form will be open from April 27 to June 1. This form is at the bottom of the Faculty Grants page.

New LACCD Canvas Enhancements & Updates!

GREAT NEWS! There are some new resources available within Canvas that can enhance user experiences.

Below is a list with links to find out more about them:

Please note: At this point, the only feature that will be turned on in Ally is the alternative formats option for files. The accessibility ratings will be coming later.

There are also updates coming to Canvas!

These are the Canvas updates that will appear automatically (you don’t have to do anything to turn it on):

  • Change assignment due dates in bulk: With this feature, you can quickly change the due date for more than one assignment at a time. For more, see this guide on how to bulk update due dates and availability dates
  • Dashboard courses separated between published and unpublished: With this new feature, all of the courses in your dashboard will be separated into two categories: published and unpublished. You will also now be able to publish a course directly from your dashboard. For more, see the Canvas Release notes on instructor publishing improvements
  • Mute notifications by course: You now have the option to mute all notifications for a specific course. Please note that if you enable this, ALL notifications will be muted for that course. By default, notifications will continue to be on for all courses. For more about this, please see this video on muting notifications by course

These are the Canvas updates that you have the ability to turn on at the course/user level:

  • The New Rich Content Editor: Canvas has made some improvements to the Rich Content Editor (RCE) that is used to create content in pages, assignments, discussions, etc. You have the option to turn this update on now or to do nothing and continue to use the current Rich Content Editor. Take a look at the New Rich Content Editor Guide and this video on the Rich Content Editor updates to help decide if you would like to make this update now.
    • If you would like to turn this feature on now, you will have to do this for each course. To do this:
      • Click on Settings
      • Click on Feature Options
      • Toggle the Rich Content Editor Enhancements to on
      • Be aware that when you turn this on, it will turn on for students as well so you may want to send them a quick announcement about it.
  • A related update that will only work if you turn on the new Rich Content Editor is RCE auto-save. Auto-save will allow users to access auto-saved content. For more, please see this short video on Rich Content Editor Auto-Save

Canvas and Zoom training 4/27 – 5/1


Dear 3CSN Wayfinding Community,

We hope you and your loved ones are healthy and staying safe.

We are so grateful for the community we have built together over the past six weeks. We have learned and strengthened skills together across roles, eagerly and authentically shared our challenges and successes together, problem-solving and sparking ideas that have made a difference on our campuses as well as to our identities. As some participants have noted, this experience is stretching us in ways we didn’t know were possible.

That said, we are eager to dive into more learning and growth with you this week. We hope you will join us for some of the following free one-hour fortifying and brain-stretching sessions offered by practitioners for practitioners (no password or registration required):

  • Canvas 101
  • Canvas 102: Online Discussions that Work
  • Canvas 102: Integrating Open Educational Resources
  • Metacognition and the Think Aloud Routine for Learning Assistance Professionals
  • Netiquette
  • Online Counseling
  • Zoom 101
  • Zoom 102: Using Breakout Rooms Intentionally
  • Virtual Community “Brown Bag” sessions:
  • Feedback 2.0: Enhancing Feedback Using Canvas & Zoom
  • Tools for Inclusive Discussions Online (Canvas Collaborations, Discussion Boards)
  • Metacognitive Approaches to Teaching Online
  • Zoom for Student Services
  • “Thought partner” virtual community coaching sessions:
  • Noncredit & adult education
  • Online Counseling: Cranium Cafe
  • Canvas

This week we are excited to introduce spotlight sessions showcasing the work of colleges across the state as they work to bring their departments, students, and colleges online. Our first spotlight will be “How Did We Get Online So Fast?: Rio Hondo College Training.

In addition, we are providing opportunities for you to learn and expand your network at the following ongoing sessions:

Classified Professionals Hour, a virtual space where classified professionals can share, learn, and be supported in community with other classified professionals and 3CSN classified professionals and coordinators (Wednesdays at 3 PM)

“Text Talk,” a chance to engage in shared reading and discussion of articles relevant to our work and experience (Mondays and Wednesdays at 3PM)

Virtual Community for Students where students can share, learn, and be supported in community with other students and 3CSN coordinators from across the state (Monday through Friday at 4 PM). Please share this link to invite students: https://conta.cc/2KysMW3

Mindfulness for Educators, an intentional space to practice mindfulness, inner reflection and heart sharing (Tuesdays and Thursdays at 5 PM)

You may access the schedule and click on the Zoom links here (all are free and no registration is required):  

Zoom Sessions

Read session descriptions here: http://3csn.org/wayfinding-online-zoom-series-session-descriptions/ 

We compiled your questions over the past weeks and produced this Frequently Asked Questions (FAQ) resource. We hope you find it useful!

FAQs from the Series

Missed a session, want to share, or simply wish to rewatch? See our video archive here: http://3csn.org/3csn-wayfinding-series-video-archive/

(Check regularly)

Have an idea or area of expertise to share with the field? Did you do something great based on something you saw in the Series? Please tell us about it!

Having trouble going through the mountains of resources coming your way? Check out our community padlets featuring resources we’ve gathered for faculty, staff, and students:

3CSN Community Workshops & Resources for Online Engagement & Support: https://padlet.com/events16/d8z07lxk73in

3CSN Student Resources for Online Engagement and Support: https://padlet.com/events16/1p89eny6x70h

3CSN Community Resources for Online Learning Assistance: https://padlet.com/events16/vkqq6z7w2kb

Please feel free to share with colleagues, add any resources you feel would be useful, and/or recommend new categories.

Take good care of yourselves and others. We look forward to seeing you in our Zoom sessions this week.

In community,

Deborah Harrington, Ed.D.
Executive Director
California Community Colleges’ Success Network (3CSN)

FREE Phone Number & Google Voice Class Friday 1-3 PM

East LA College Office of Teaching & Learning is hosting a FREE class on office hour texting through Google Voice.  FREE phone number, and a personal digital secretary, through Google Voice.  West faculty and everyone is welcome to join.
Improving Office Hour Attendance & Accessibility with Texting through Google Voice, My Personal Digital Secretary!
Most students rarely visit instructors during office hours. Introducing texting as an option can make students feel more comfortable in contacting their professors. This workshop will discuss various twenty-first-century technological aides to help facilitate student communication with professors, which especially can help those teaching online and at multiple campuses.

Date: Friday, April 24th
Time: 1:00 pm – 3:00 pm 
EAST Office of Teaching and Learning
ELAC encourages persons with disabilities to participate in its programs and activities. For more information on workshops and for disability accommodation requests, please contact Brady Miller-Wakeham at millerb@elac.edu.

More Zoom Canvas Updates

Recently there have been multiple updates to the Zoom product. In order to keep our TechConnect Zoom (ConferZoom) LTI users informed of these changes, we will be sending emails to you as needed highlighting the most relevant information.

For the week of April 8-16, 2020

  • When a meeting is launched from within Canvas, it has already passed security steps thus hosts (faculty) as well as students will not need to enter a password again.
    Explanation: In order for an instructor to start a meeting from within Canvas, that instructor has already had to log in to Canvas with  their password. That encrypted password has been transparently passed along to Zoom alleviating the need for additional authentication. The same logic is applied to a student attending a meeting from within a Canvas environment  -the student has already logged in with a password to access the class, been authenticated, and will not need to re-authenticate when joining a Zoom meeting from within Canvas.
  • Host can now enable and manage the Waiting Room feature from within the “ConferZoom” integration in Canvas.
  • Schedule your meeting directly from TechConnect Zoom (ConferZoom) app or website (not from within Canvas). Doing so will allow you to access and utilize security tools – Here’s How.
  • Zoom has enhanced password capabilities for further security – April 14, 2020

Please note:
During the past week during peak usage periods, some faculty experienced a slower response when connecting to “ConferZoom” from within Canvas. This was due to the high volume of traffic caused by the exponential and sudden increase in usage. An upgrade to the server was performed on April 16 to improve performance. To enhance performance even further, TechConnect will be moving college accounts to a subaccount starting in June. This move will not only improve performance but will allow colleges to manage the TechConnect Zoom application and run specialized reports. Our support department will contact colleges in May to schedule this move.

Please visit our Support Desk for additional resources, or contact us at support@ccctechconnect.org with questions.

Thank you,
CCC TechConnect Team