More Zoom Canvas Updates

Recently there have been multiple updates to the Zoom product. In order to keep our TechConnect Zoom (ConferZoom) LTI users informed of these changes, we will be sending emails to you as needed highlighting the most relevant information.

For the week of April 8-16, 2020

  • When a meeting is launched from within Canvas, it has already passed security steps thus hosts (faculty) as well as students will not need to enter a password again.
    Explanation: In order for an instructor to start a meeting from within Canvas, that instructor has already had to log in to Canvas with  their password. That encrypted password has been transparently passed along to Zoom alleviating the need for additional authentication. The same logic is applied to a student attending a meeting from within a Canvas environment  -the student has already logged in with a password to access the class, been authenticated, and will not need to re-authenticate when joining a Zoom meeting from within Canvas.
  • Host can now enable and manage the Waiting Room feature from within the “ConferZoom” integration in Canvas.
  • Schedule your meeting directly from TechConnect Zoom (ConferZoom) app or website (not from within Canvas). Doing so will allow you to access and utilize security tools – Here’s How.
  • Zoom has enhanced password capabilities for further security – April 14, 2020

Please note:
During the past week during peak usage periods, some faculty experienced a slower response when connecting to “ConferZoom” from within Canvas. This was due to the high volume of traffic caused by the exponential and sudden increase in usage. An upgrade to the server was performed on April 16 to improve performance. To enhance performance even further, TechConnect will be moving college accounts to a subaccount starting in June. This move will not only improve performance but will allow colleges to manage the TechConnect Zoom application and run specialized reports. Our support department will contact colleges in May to schedule this move.

Please visit our Support Desk for additional resources, or contact us at with questions.

Thank you,
CCC TechConnect Team

LACCD Zoom Updates

Recently there have been multiple updates to the Zoom product. In order to keep our TechConnect Zoom (ConferZoom) users informed of these changes, we will be sending emails to you as needed highlighting the most relevant information.

For the week of April 6-15, 2020

  • Security options are now available directly from your host toolbar within a meeting (Learn how to use)
  • Use the “Generate Automatically” option when scheduling meetings, not your “Personal Meeting ID” 
    Explanation: Your Personal Meeting ID does not change. Once someone has your Personal Meeting ID they can enter your room any time. By using the “Generation Automatically” option you will get a randomized meeting room and make it less accessible to unwanted attendees. (Learn how to do this)
  • Zoom has enhanced password capabilities for further security – April 14, 2020

Please visit our Support Desk for additional resources, or contact us at with questions.

Thank you,
CCC TechConnect Team

CCC TechConnect
CCC TechConnect creates, supports, and leverages technology to enhance student success and advance community colleges. Funded under a California Community Colleges Chancellors Office grant. CCC TechConnect projects, (TechConnect Cloud (3C Media Solutions), TechConnect Zoom (CCC Confer/ConferZoom)Online Teaching Conference), provide a coordinated platform of technology products, services, and support to the 58,000 faculty, staff, and administrators of the CCC system at no cost.

Accessibility Webinar


Please join us for a free online webinar hosted by David Berman as he is the #1 rated speaker on the topic of web accessibility standards as well as an international expert in the field. David will cover what higher education institutions need to do to ensure that their online evaluation systems are compliant with the latest accessibility standards: WCAG 2, ADA Title II, ADA Title III, AODA, and Revised Section 508.

 Topics covered will include:

• The latest case law and how you can determine what applies to your school.
• Examples of the typical accessibility challenges in surveys and reporting.
• Practical steps you can start implementing at your institution immediately.

 The webinar will take place on Thursday, April 23rd at 02:00 PM Eastern. For more information on how to register, and a full bio for David Berman please visit the link below.  

 Feel free to share this with your team and/or colleagues.

This Week’s Wayfinding Online Zoom Session Schedule

Dear 3CSN Wayfinding Community,
We hope you and your loved ones are healthy and staying safe.
As we move forward into Week 5 of our Wayfinding Series, we want to take a moment to thank all of you who have made this series a success. In the past three and a half weeks, we have held over 130 sessions led by and provided for practitioners and students, including some of our participants! We have learned a tremendous amount from you and continue to be inspired by our collective capacity to authentically and wholeheartedly engage in this, “The Real Work,” as Wendell Berry puts it:
It may be that when we no longer know what to do
we have come to our real work,
and that when we no longer know which way to go
we have come to our real journey.
The mind that is not baffled is not employed.
The impeded stream is the one that sings.
We encourage you all to pause a moment to consider just how much we have done as a community in these few weeks as well as how much more we can and will accomplish as we find our way together in this unprecedented moment.
This week we invite you to join us for the following free one-hour fortifying and brain-stretching sessions (no registration required):
  • Zoom 101
  • TED-Ed
  • Tools for Learning Assistance Professionals led by peer educators
  • Online Student Services – Outreach and Matriculation
  • Eportfolios
  • Canvas and Canvas Alternatives for Noncredit
  • Canvas 102: Exams and Quizzes
  • Canvas 102: Feedback Tools
  • Canvas 102: Gradebook
  • Zoom 102: Breakout Rooms
  • “Brown Bag” sessions on Canvas and Canvas Alternatives for Non-credit, Teaching Reading Strategies on Zoom, and Eportfolios
  • “Thought partner” sessions specific to needs identified through our sessions including Canvas and Zoom drop in support as well as those focused on classified professionals and Gradebook
In addition, we are providing opportunities for you to learn and expand your network at the following ongoing sessions:
“Text Talk,” a chance to engage in shared reading and discussion of articles relevant to our work and experience (Mondays and Wednesdays at 3PM)
Student Hour, a virtual space where students can share, learn, and be supported in community with other students and 3CSN coordinators from across the state (Daily at 4 PM)
Mindfulness for Educators, an intentional space to practice mindfulness, inner reflection and heart sharing (Tuesdays and Thursdays at 5 PM)
You may access the schedule and click on the Zoom links here (all are free and no registration is required):
We have compiled your questions over the past three weeks and produced this Frequently Asked Questions (FAQ) resource. We hope you find it useful!
Missed a session, want to share, or simply wish to rewatch? See our video archive here:
(Check regularly)
Have an idea or area of expertise to share with the field? Please tell us about it!
Having trouble going through the mountains of resources coming your way? Check out our community padlets featuring resources we’ve gathered for faculty, staff, and students:
3CSN Student Resources for Online Engagement and Support:
3CSN Community Resources for Online Learning Assistance:
Please feel free to share with colleagues, add any resources you feel would be useful, and/or recommend new categories.
Take good care of yourselves and others. We look forward to seeing you in our Zoom sessions this week.
In community,

Deborah Harrington, Ed.D.
Executive Director
California Community Colleges’ Success Network (3CSN)

Online Teaching Resources in this Time of the Coronavirus

From Stanford University…
Below are a few articles that I thought were useful, and that have been written amidst the Coronavirus outbreak:
These are articles that include more general tips about online teaching:
Finally, I also thought it might be interesting for faculty/teachers to share some resources with their students, who may struggle with this transition to online classes:

“Desktop faculty development 100 times per year.”
Over 65,000 subscribers at over 950 institutions in more than 100 countries


Archives of all past postings can be found here:

Sponsored by the Office of the Vice Provost of Teaching and Learning at Stanford University

Free Accessibility Webinar – April 14th

Join ATE Central for a free webinar related to accessibility and universal design for learning.  Featuring experts from CAST, this live event will help anyone in education understand more about how to make classroom materials and environments accessible to all students, including those with disabilities.

Putting Universal Design for Learning into Practice
Tuesday, April 14, 2020 1:00 – 2:00 PM EDT
Sign up for Putting UDL into Practice!
Using the syllabus as our template we’ll begin to explore how to put the components of universal design and the four core principles (Perceivable, Operable, Understandable and Robust or POUR) discussed in more detail in our March webinar into practice.  Brought to you by the NSF funded ATE Central project and the National AEM Center at CAST, we’ll explore how you can shape your class syllabus to provide a welcoming environment for all students, including those with disabilities.  There will be time to get answers to your accessibility questions, and examples of how others in the community college sector are putting universal design for learning into practice in their classrooms and labs.


Rachael Bower
PI, ATE Central
University of Wisconsin-Madison

Online Education and Website Accessibility

The Department of Education Office for Civil Rights (OCR) has published a short webinar on YouTube titled “Online Education and Website Accessibility“.

Full URL:

The video is approximately 7 minutes long and covers basic institutional responsibility as well as why accessibility is a necessary consideration as colleges and universities are transitioning many classes and instructional resources to the online environment.

It does not tell you how to make your Canvas course accessible, but may be helpful to some in providing additional context for why accessibility is still a necessity even with these rapid changes in how we support students and our campus community.